Privacy Policy
AVA Advisory Group Pty Ltd (referred to as “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. Our privacy policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
Our Australian Credit Licence number is 554289, and our Australian Business Number (ABN) is 38 672 192 228.
Collection of personal information
We collect personal information that is necessary for us to provide you with our financial services, including debt management services. The types of personal information we may collect include:
- Name, contact details, and identification information
- Financial information, including income, assets, and liabilities
- Credit history and creditworthiness
- Employment details and history
- Any other information necessary to provide our services.
Use of personal information
Your personal information is used for the following purposes:
- To assess your financial situation and provide suitable advice and services
- To manage our relationship with you and communicate effectively
- To comply with legal and regulatory obligations
- For internal management purposes, including risk management and product development.
Disclosure of personal information
We may disclose your personal information to:
- Credit reporting bodies and other financial institutions, as required
- Our employees, contractors, and service providers who assist us in providing our services
- Regulatory and governmental bodies as required by law.
Security of personal information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing appropriate physical, electronic, and managerial procedures.
Access and correction
You have the right to access the personal information we hold about you and to request corrections if necessary. Please contact us using the details below to make such requests.
Changes to our privacy policy
We may update this privacy policy from time to time. Any changes will be posted on our website and will be effective upon posting.
Contact us
If you have any questions about our privacy policy or the handling of your personal information, please contact:
Shai Nelmida