Get answers for your frequently asked questions
Find answers to common questions about our services, processes, and how we can support your business. If you need further assistance, feel free to reach out – our team is always happy to help!

General
AVA Advisory specialises in business restructuring, insolvency, and financial advisory services. We help businesses facing financial distress navigate complex challenges, protect their assets, and find viable paths to recovery.
We work with business owners, company directors, accountants, and creditors across various industries. Whether you need restructuring advice, insolvency solutions, or creditor negotiation support, our team can assist.
Common signs of financial distress include ongoing cash flow problems, mounting debts, missed repayments, declining profitability, and legal threats from creditors. If your business is experiencing these issues, seeking professional advice early can improve your options.
- Liquidation: A formal process to wind up an insolvent business and distribute assets to creditors.
- Voluntary Administration: A temporary measure that gives businesses time to assess recovery options while pausing creditor action.
- Restructuring: A strategy to reorganise business operations and finances to improve stability and avoid insolvency.
Yes, we have extensive experience negotiating with the ATO and other creditors to arrange payment plans, reduce debts, and explore alternative solutions that protect your business and personal interests.
We assist small to medium businesses across various industries, including construction, retail, hospitality, professional services, and more. Our tailored approach ensures industry-specific solutions for financial recovery.
Costs vary depending on the complexity of your situation and the services required. We provide transparent pricing and will discuss fees upfront to ensure you understand all costs before proceeding.
Your first consultation is an opportunity to discuss your business’s financial situation, challenges, and goals. Our team will assess your options and outline possible solutions to help you regain stability.
Yes, all consultations are strictly confidential. We understand the sensitive nature of financial distress and ensure your information remains private and secure.
Simply contact our team via phone, email, or our website to schedule a consultation. The sooner you seek advice, the more options you’ll have to protect your business and financial future.
Restructure and Turnaround
Business restructuring involves reorganising a company's operations, finances, or structure to improve stability and long-term viability. It can help businesses facing financial distress by reducing costs, managing debts, and improving cash flow.
If your business is struggling with cash flow issues, mounting debt, missed repayments, declining profitability, or legal threats from creditors, restructuring may be the best solution. Early action increases your chances of recovery.
Restructuring focuses on saving and stabilising a business by reorganising finances and operations. Liquidation, on the other hand, involves winding up a business and selling assets to repay debts.
SBR allows eligible businesses to restructure debts while continuing to trade, giving them a chance to recover without the formal insolvency process. It helps manage creditor negotiations, improve cash flow, and regain control.
VA provides breathing space by pausing creditor actions while administrators assess the company's viability. It allows businesses to explore recovery options and develop a plan to maximise returns for creditors.
Yes, many businesses accumulated significant debt due to COVID-19 economic relief measures. A structured business restructure can help manage and address this legacy debt while ensuring ongoing viability.
The timeframe depends on the complexity of your business’s financial situation. Some restructuring processes, like Small Business Restructuring, can be completed within a few months, while larger turnarounds may take longer.
Restructuring aims to improve business sustainability, which can ultimately protect jobs and stakeholder interests. However, operational adjustments may be necessary to ensure long-term stability.
Delaying restructuring can limit your options, increase financial strain, and heighten the risk of insolvency or legal action from creditors. Seeking professional advice early can help secure the best possible outcome.
AVA Advisory provides tailored restructuring solutions, expert financial assessments, and negotiation strategies to help businesses regain stability. Our team works closely with you to develop a plan that protects your interests and supports long-term success.
Voluntary Administration (VA)
A “Voluntary Administration” is a formal insolvency process that provides struggling businesses with temporary protection while exploring restructuring options. It maximises a business’s change for survival, allowing it to trade while an independent assessment of the company’s long-term viability is conducted by an external administrator.
The initial period is usually 20-25 business days, although it can be extended with a court order or creditors' approval.
A VA aims to rescue and reorganise the company, while liquidation involves winding up the business and selling off its assets.
Employee rights are preserved during a VA, with the administrator aiming to maintain employment wherever possible.
Yes, under the administrator’s supervision, the company can continue trading while restructuring options are assessed.
A DOCA is a legally binding agreement between the company and its creditors, outlining the terms under which the company will operate to maximise creditor returns.
Personal guarantees generally remain in effect, but a VA may provide an opportunity to negotiate more favourable terms.
Costs vary depending on the complexity of the situation, but they are typically covered by the company’s resources or trading income.
Secured creditors' rights are paused for the first 13 business days, with some exceptions.
Based on creditors’ decisions, the company may either continue under a DOCA, return to director control, or proceed to liquidation.
Small Business Restructure (SBR)
SBR is a formal process designed to help viable small businesses in Australia restructure their debts and avoid liquidation. It allows eligible companies to continue trading under the guidance of a Small Business Restructuring Practitioner (SBRP) while they develop and implement a plan to repay their creditors.
SBR offers several key benefits, including reduced debt, protection from creditor actions during the restructuring period, the ability to continue trading, and expert guidance from an SBRP. It provides a structured pathway to financial recovery while minimising disruption to your business operations.
To be eligible for SBR, your business must be an incorporated company (a “Pty Ltd” company) with total liabilities (excluding employee entitlements) under $1 million. You must be up to date with your tax lodgements and have paid all due and payable employee entitlements. Both the company and its directors must not have used this process within the past seven years.
Directors choose SBR because it allows them to retain control of their business while addressing financial distress. It offers a less disruptive alternative to liquidation, providing an opportunity to restructure debt, preserve jobs, and rebuild the business.
The SBR process typically involves an initial consultation, assessment of your business's finances, development of a restructuring plan, creditor approval, and implementation of the plan. The process generally takes up to 35 business days, split into a 20-business-day proposal phase and a 15-business-day acceptance phase.
The plan must adhere to certain regulations, such as equal treatment of admissible debts and a maximum three-year term. It can be conditional on a future event, such as the sale of an asset, occurring within 10 business days of creditor acceptance.
Secured creditors are bound by the plan only to the extent they agree, but any shortfall is covered under the plan. Related creditors do not vote on the plan but receive a distribution under its terms.
The SBRP helps determine eligibility, supports the directors in developing the restructuring plan, certifies the plan for creditor voting, and manages disbursements if the plan is approved. The directors remain in control of the company's day-to-day operations.
The SBRP's remuneration involves a fixed fee for the proposal phase (determined by the directors) and a fixed percentage of recoveries from the plan (approved by creditors). Referral fees, while prohibited in other insolvency procedures, are permitted under SBR regulations.
A company undergoing SBR must publicly disclose this status. For example, "ABC Pty Ltd (restructuring practitioner appointed)."
Once fully implemented, the plan terminates, and the company is released from the debts covered by the plan. Termination can also occur due to a court order, failure of a condition precedent, an unremedied breach, or the appointment of an administrator or liquidator.
Yes, but it requires a court order, which may not be practical in many situations.
AVA Advisory offers other options, such as Voluntary Administration (VA), informal workouts with creditors, and liquidation. We can advise on the most suitable course of action based on your specific circumstances.
Corporate Insolvency
Your business is insolvent if you're unable to pay debts when they are due. The cash flow test is the main test to determine this. This test checks your company's finances to see if you're able to pay current and future financial commitments.
When a company enters liquidation, employees usually lose their job. Their entitlements are addressed based on your company's available assets and legal protections.
This can vary, depending on the complexity of your company's affairs. In straightforward cases, the process may only take three months. More complicated liquidations can take six months or longer. Some liquidations take up to 12 months.
Insolvent trading is when a company takes on new debt while it's insolvent. This practice is not allowed and there's a duty on directors to prevent insolvent trading. There are penalties for insolvent trading.
Creditors Voluntary Administration (CVL)
Your business is insolvent if you're unable to pay debts when they are due. The cash flow test is the main test to determine this. This test checks your company's finances to see if you're able to pay current and future financial commitments.
When a company enters liquidation, employees usually lose their job. Their entitlements are addressed based on your company's available assets and legal protections.
This can vary, depending on the complexity of your company's affairs. In straightforward cases, the process may only take three months. More complicated liquidations can take six months or longer. Some liquidations take up to 12 months.
Insolvent trading is when a company takes on new debt while it's insolvent. This practice is not allowed and there's a duty on directors to prevent insolvent trading. There are penalties for insolvent trading.
Simplified Liquidation
The Australian Government introduced this process in 2021 to help SMBs affected by COVID-19. It offers a more efficient and cost-effective liquidation option for eligible businesses.
Simplified Liquidation streamlines the traditional process by:
- Removing creditors meetings
- Reducing reporting requirements
- Simplifying investigations
- Limiting which transactions can be recovered
The liquidator must provide their report within three months. After distributing any available funds to creditors, we move quickly to finalise the process and deregister the company.
Creditors receive notification of the process and have 10 business days to object. If creditors holding 25% or more of the total debt object, the process cannot proceed as a Simplified Liquidation.
No. Directors and companies cannot use Simplified Liquidation if they’ve used this process or Small Business Restructuring (SBR) within the previous 7 years.
Corporate Advisory
Corporate advisory services provide expert guidance for your business on financial, operational and strategic matters. These services are not only for businesses experiencing financial issues. They can benefit your business at any stage of your business journey.
Corporate advisory firms like AVA Advisory gives you access to a team of seasoned professionals with specialised knowledge. This breadth of expertise is difficult to get with a single in-house hire.
Our corporate advisory services are increasingly used by small and medium businesses. The majority of Australian businesses are small businesses and we believe they should have access to the advice they need to succeed.
Finding the right corporate advisor is a decision that can significantly impact your success. Here are some key considerations to take into account:
- Identify specific areas where you need guidance. This might include financial management, restructuring, growth strategies or mergers and acquisitions.
- Choose an advisor with experience in your industry. This ensures their expertise aligns with your requirements.
- Ensure your advisor understands your vision and offers tailored solutions instead of generic advice.
- Confirm that the advisor has the time and resources to dedicate to your business needs. Also discuss their pricing structure upfront.
- Arrange a face-to-face or video meeting to evaluate their communication style, approachability and understanding of your business. This is a great time to ask them any questions and ensure they’re a good fit for your business.
Business mentoring
The Australian Business mentoring provides expert guidance, strategic advice, and practical support to help business owners overcome challenges, refine their strategies, and achieve sustainable growth. A mentor acts as a trusted advisor, helping you navigate key decisions, improve profitability, and build a stronger, more resilient business. introduced this process in 2021 to help SMBs affected by COVID-19. It offers a more efficient and cost-effective liquidation option for eligible businesses.
Mentoring focuses on long-term guidance, experience sharing, and strategic decision-making, whereas coaching is often short-term and skill-focused. Consulting typically involves providing solutions to a single specific business problem, while mentoring supports the long term solving of multiple business problems while transferring knowledge and skills to solve those problems without support in the future.
Creditors receive notification of the process and have 10 business days to object. If creditors holding 25% or more of the total debt object, the process cannot proceed as a SimBusiness mentoring is ideal for entrepreneurs, start-ups, small to medium business owners, and leadership teams looking to scale, refine their strategy, overcome operational challenges or develop greater business know how. Whether you're growing, restructuring, or navigating a transition, mentoring provides valuable insights and support.plified Liquidation.
A business mentor can assist with:
- Strategic planning and growth
- Financial management and profitability
- Leadership, decision-making and workforce management
- Market positioning and competitive analysis
- Operational efficiency and process improvement
- Scaling and expansion strategies
- Accountability and risk management
The frequency of meetings depends on your specific needs and the mentoring program you choose. At a minimum formal sessions will be monthly, with ongoing support provided between meetings to address challenges, questions and urgent issues as they arise.
Yes. A mentor helps you identify high-margin opportunities, refine your offerings, and develop strategies to attract and retain profitable customers. By focusing on value generation and efficiency, mentoring supports sustainable revenue growth.
If you're feeling stuck, overwhelmed, or unsure about your next steps, a business mentor can provide the clarity, strategy, and accountability you need. Mentoring is especially beneficial if you're looking to improve profitability, recover from setbacks or strengthen business skills.
Our mentoring is tailored to your business needs, offering practical, results-driven advice backed by industry experts. We focus on strategic, sustainable growth, providing actionable insights without unnecessary costs. Our structured approach ensures long-term impact, not just short-term fixes.
Yes. Our mentors have experience across various industries and tailor their advice to align with your specific market, challenges, and goals. We ensure that strategies are both industry-relevant and adaptable to your unique business model.
The duration depends on your goals, however we commonly look at 12 month programs to start in order to design, implement and begin to deliver on business plan. Some businesses benefit from short-term, targeted mentoring, while others engage in ongoing support for continuous improvement and accountability. We customize programs based on your specific requirements.
Absolutely. A mentor provides an objective perspective, helping you evaluate risks, explore opportunities, and make informed decisions with confidence. Regular check-ins ensure you stay focused and aligned with your long-term goals.
Yes. Business mentoring provides expert guidance that helps you avoid costly mistakes, improve efficiency, and unlock growth opportunities. The right mentor can accelerate your success and provide a return on investment through smarter strategies and stronger business performance.
Getting started is simple. Contact us today to discuss your business goals, challenges, and the mentoring support you need. We’ll match you with an expert mentor and develop a tailored plan to help you achieve success.
Efficiency and Growth
It is a service that analyses your business's challenges and designs tailored solutions to promote long-term sustainability and growth.
By identifying root causes of issues and implementing strategic solutions, it enhances operational efficiency and profitability.
We have experience across various sectors, including manufacturing, retail, hospitality, and professional services.
Our process involves discovery, design, and deployment stages to ensure comprehensive and effective solutions.
Yes, our solutions are tailored to meet the unique needs and constraints of small and medium-sized enterprises.
The duration varies based on the complexity of the challenges but typically ranges from a few weeks to several months.
Absolutely. We collaborate closely with your team to ensure seamless integration and effective implementation of solutions.
Costs are determined based on the scope of work and level of support required, ensuring value for money.
Yes, we are equipped to provide strategic guidance and support to navigate financial difficulties effectively.
If you're facing operational inefficiencies, declining profitability, or challenges in strategic alignment, our advisory services can provide the necessary expertise to address these issues.
Fractional COO
Fractional COO
A Fractional CFO (Virtual CFO) is a part-time finance professional who delivers strategic financial direction and management at a fraction of the cost of a full-time position.
As an accounting professional, they provide expert advice to help your business track and manage cash flow, profitability, risk and financial planning.
A Virtual CFO offers all the strategic oversight as an internal CFO but on a flexible contract that is more affordable.
Meetings can be held weekly, monthly or at a different time to suit your level of support.
Forecasting is one of their key services and they will assist you in anticipating future expenses and managing cash flow.
Absolutely. The Fractional CFO services are especially ideal for small businesses that want a high level of financial insight but can’t afford an internal CFO full-time.
We take an in-depth look at your finances during onboarding to make sure that we’re providing the support that’s right for you.
Yes, they deliver cash flow management, cost-saving and revenue generation tools to put your business on the right track.
Yes, they collaborate seamlessly with your internal team to ensure cohesive and consistent financial management.
If your business requires strategic financial guidance without the cost associated with a full-time CFO, a Fractional CFO is a good option for you.
Asset Protection
Your business is insolvent if you're unable to pay debts when they are due. The cash flow test is the main test to determine this. This test checks your company's finances to see if you're able to pay current and future financial commitments.
Here are some mistakes our team commonly see when trying to protect assets:
- People considering asset protection when they’re already facing financial difficulties. By then, it might be too late.
- People transferring assets to trusts or spouses when they’re facing a financial crisis. Our legal system can reverse such transfers.
- Business owners who don’t keep personal and business assets separate. This can expose your personal wealth to business liabilities, and vice versa.
- While insurance plays an important part in asset protection, it doesn’t provide complete coverage. Many people also don’t double-check what’s covered in their policies.
- Trusts can be powerful for asset protection. Mistakes are made when setting up trusts, which can lead to assets not being adequately protected.
- Asset protection isn’t a set-and-forget strategy. Reviewing your strategy regularly is essential, to ensure your strategies remain effective and to take into account any changes in circumstances.
Personal Asset Protection
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Urgent matters
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Director’s Penalty Notice (DPN)
A DPN is a notice issued by the ATO, holding company directors personally liable for unpaid tax obligations such as PAYG withholding, GST, or superannuation. It’s a tool the ATO uses to recover outstanding debts when a company fails to comply with its tax obligations.
You may receive a DPN if your company has defaulted on its tax obligations, either by failing to pay or report PAYG withholding, GST, or superannuation liabilities on time.
- 21-day DPN: Allows directors 21 days to act (eg. pay the debt, enter a payment plan, or appoint an administrator) to avoid personal liability.
- Lockdown DPN: Imposes immediate personal liability if tax obligations were not reported within three months of the due date. No action can reverse liability.
Yes, former directors may still be liable if the tax obligations were due before their resignation or relate to events that occurred while they were still a director.
Act immediately by determining the type of DPN and contacting an insolvency practitioner. Options may include:
- Paying the debt.
- Entering a payment plan.
- Placing the company into liquidation or voluntary administration.
- Exploring defences if applicable.
Limited defences include:
- Illness or other extraordinary circumstances beyond your control.
- No reasonable steps were available to prevent the company’s non-compliance.
- Reasonable attempts were made to comply with obligations.
If you become personally liable under a DPN, the ATO can recover debts directly from your personal assets, including bank accounts, property, or wages.
While a payment plan may not absolve you of liability, the ATO is less likely to pursue individual directors if the company is actively adhering to a formal repayment arrangement.
AVA Advisory provides expert guidance on reviewing your financial position, exploring payment or restructuring options, and navigating the ATO’s processes. We work to protect your personal assets while helping you resolve company tax debts.
You have 21 days to act on a Traditional DPN. However, a Lockdown DPN imposes immediate liability, requiring prompt expert advice.
Yes, it may be possible to negotiate a payment plan or settlement with the ATO. An insolvency practitioner or debt management adviser can assist with these discussions.
Yes, unresolved DPNs can affect your credit score, making it more difficult to obtain loans or credit in the future.
The ATO can issue garnishee notices alongside or after a DPN. These notices allow the ATO to recover debts directly from your bank accounts or other sources.
- Contact a debt management or insolvency professional immediately.
- Understand the type of DPN and your available options.
- Act quickly to protect your personal assets and resolve the debt.
Wind-up Notice
You typically have 21 days from receiving the notice to respond before the first Court hearing date. Acting within this window gives you more options.
You have several options:
- Pay the debt in full
- Enter a payment arrangement
- Apply to set aside the wind-up notice
- Consider Voluntary Administration
- Consider Small Business Restructuring (for eligible businesses)
We recommend you seek corporate insolvency advice immediately after receiving a notice to determine your best path forward.
While you aren’t legally required to stop trading immediately, you should exercise caution about continuing operations. Consider your ability to repay debts and your legal obligations around insolvent trading. There’s also a risk that your business’s bank will freeze your accounts, which makes trading difficult.
If you don’t take appropriate action before the specified Court date, the Court will likely place your company into liquidation, removing your control over the business.
Any creditor, including the ATO, can issue a winding-up notice when your company has failed to pay debts exceeding $2,000.
Once filed, the notice appears on the ASIC website’s insolvency notices page, potentially damaging your business’s creditor rating and reputation with stakeholders.
Yes, you can apply to have a notice set aside, but you need to act quickly and must have valid grounds, such as a genuine dispute about the debt or evidence of solvency.
If wound up, control of your business transfers from you to a Court-appointed liquidator, who will sell the company assets and distribute proceeds to creditors according to statutory priorities.
Garnishee Notice
The ATO can claim the entire amount of your overdue tax debt. For ongoing payments like trade debts, they typically take a percentage. Our team can help you understand exactly what this means for your business’s cashflow.
The ATO must send you a copy of the garnishee notice. However, by the time you receive it, the notice may already be affecting your accounts. This is why maintaining open communication with the ATO is crucial.
Act quickly. There’s often an opportunity to negotiate a payment plan and potentially have the garnishee notice withdrawn. However, timing is critical. The sooner you seek expert help, the more options you’ll have.
The ATO typically issues these notices when businesses:
- have unpaid tax obligations
- have defaulted on agreed payment plans
- show an unwillingness to resolve tax disputes
- are suspected of illegal phoenix activities
- may be deliberately avoiding tax obligations.
While it’s possible to challenge a garnishee notice, success is rare without expert help. The most effective approach is usually negotiation with the ATO to establish a payment plan. Our team can guide you through this process.
We provide crucial support when you’re facing this financial challenge. Our team can:
- represent you in ATO communications
- negotiate practical payment arrangements
- help develop strategies to strengthen your cashflow
- guide you through restructuring options, if needed
Warning Letter
ATO warning letters outline your specific tax obligations, debt amounts, response deadlines and potential consequences of non-compliance. They also explain your options for payment or engaging with the ATO to resolve the situation.
Yes, the ATO will often work with businesses that engage proactively. Options may include setting up a payment plan or arranging a temporary payment deferral. Taking early action gives you more room to negotiate.
Response times vary with the letter type:
- Blue letters typically allow 14-28 days
- Orange letters usually give 28 days
- Red letters require urgent action within 7-14 days.
The warning letter itself doesn’t affect your credit score. However, the ATO may report tax debts to credit reporting bureaus if:
- Your business has an ABN
- The tax debt exceeds $100,000 and is over 90 days late
- You’re not actively working with the ATO to manage the debt.
If your company enters voluntary administration or liquidation:
- The administrator or liquidator takes responsibility for ATO matters
- Directors may still face personal liability, especially with DPNs
- The administration process might offer some protect against immediate ATO actions
Safe Harbour
Safe harbour protection applies to individual company directors, not the company itself. You’ll need to meet specific requirements and actively work towards business recovery to maintain this protection.
No. Safe harbour only protects against civil liability for insolvent trading. As a director, you must still meet all other legal requirements and duties. We’ll help you understand exactly what protection safe harbour offers in your situation.
No. Unlike voluntary administration or liquidation, entering safe harbour isn’t a formal insolvency process. It’s a protection that lets you work on restructuring your business while continuing to trade.
Seek advice about safe harbour as soon as you suspect your company may be approaching insolvency. Early action gives you more options and a better chance of successful restructuring.
While Australian law doesn’t specify exact qualifications for safe harbour advisors, they should have appropriate expertise to advise on your company’s financial situation. Our team brings both technical knowledge and practical business experience to guide you through this process.
Deed of Company Arrangement (DOCA)
As voluntary administrators, we assess your company’s potential for recovery. We’ll evaluate whether a DOCA would offer better outcomes than immediate liquidation. Our team’s combined experience as business owners and administrators helps us provide a thorough, practical assessment of your situation.
As your administrator, we’ll manage these crucial timelines:
- We’ll hold the creditors’ meeting within 25-30 days of our appointment as voluntary administrators
- If approved, you have 15 business days to sign the DOCA
- Missing this signing deadline could trigger automatic liquidation. Our team keeps the process on track and handles all statutory requirements.
Once approved, your DOCA binds all unsecured creditors – even those who voted against it. Secured creditors and property owners are only bound if they voted in favour. As your administrator, we’ll manage all creditor communications and create a unified approach to handling your company’s debts.
Yes, there’s flexibility here. As your deed administrator, we can help negotiate modifications with creditors after signing, provided all parties agree to the changes. We’ll guide you through any proposed modifications and their implications.
Personal guarantees remain enforceable after we begin voluntary administration. Even if your company’s debt is cleared through the DOCA, this doesn’t remove your personal liability under any guarantees. Our team will help you understand and plan for these ongoing obligations.
As your deed administrator, we take charge of ensuring the DOCA runs smoothly. We manage creditor payments and lodge all required reports with ASIC. Our team handles the administrative burden so you can focus on running your business.
Non-compliance creates a default. If not addressed within the timeframe we set in our default notice, the DOCA is breached. This could lead to liquidation. That’s why our team actively monitors compliance and works with you to meet all requirements.
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